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We focus on customer satisfaction
and work to achieve this in all that we do. Level 3 Audio Visual
goes above and beyond normal procedures, delivery dates, lead
times, and other standards to maintain quality and provide
superior customer satisfaction.
Employee Guidelines for achieving customer satisfaction are
provided for every employee both in written form and in our
daily activities.
At Level 3 Audio Visual, we are
guided by eight core values that drive our relationships with
clients, employees, and the community in which we live:
Client First: Putting the client’s interests at
the forefront of our action is paramount to doing business. We
succeed when every decision is based on a clear understanding of
the client’s values and is intended to foster long-term,
positive relationships.
Integrity: We demonstrate our beliefs most
meaningfully in the way in which we treat each other and the
examples we set.
Professionalism: We have the commitment and
dedication to be the best at what we do.
Teamwork: Our greatest asset, and the key to our
success, is our people. Because satisfying our clients depends
on the united efforts of many, we are most effective when we
work together cooperatively, respecting each other's
contribution and importance.
Trust: We will achieve our common objectives by
trusting one another and working as a team.
Innovation: We are continuously striving for new
ways of doing things better and having the courage to overcome
the resistance to change. Today’s competitive environment
demands that we stay abreast of technological developments and
industry trends.
Diversity: We foster an environment in which all
employees feel valued and contribute to their fullest potential
to achieve our business objectives.
Community Involvement: We support employee
community involvement and being good corporate citizens.
Level 3 Audio Visual provides highly qualified industry
certified professionals and maintains the following
certifications and associations.
Certifications:
CTS-Certified Technology Specialist
Low Voltage System Specialist
ICIA Design School I & II
ICIA Video TeleConferencing School
AMX Certified Programmers
AMX Netlinx
Macromedia Flash MX
Crestron Programming
PictureTel Video TeleConferencing School
Extron Certifications
Dynair Fiber Optics School
General Instruments RF Distribution Equipment
Syn-Aud-Con General Course
Advanced Sound Design NSCA
Biamp Audia Certification
Associations:
International Communication Industries Association
Arizona Contractors Association
Arizona Technology Council
Entrepreneur’s Organization
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